سياسة الخصوصية

This policy explains how [Legal entity name as it appears on the Commercial Registration], trading as Ascension, Commercial Registration No. [000000-0], [address], Kingdom of Bahrain ("Ascension", "we") handles personal data collected through this website. We intend to process personal data in line with the Kingdom of Bahrain's Personal Data Protection Law (Law No. 30 of 2018, the "PDPL") and its implementing decisions.

This policy covers this marketing website only. Personal data processed through the Qitra AI product on behalf of business customers (for example, customer conversations) is governed by the agreement with that customer, under which the customer is normally the data manager and Ascension acts as a data processor.

What we collect

• Enquiry details you send us through the contact form or by email: your name, your email address, a short description of your business, and anything else you choose to write to us.
• Basic technical data that our hosting provider records automatically when you load a page, such as IP address, browser type and the time of the request. This is used for security and to keep the site working.
• Your light or dark mode choice, which is stored only in your own browser (local storage) and is not sent to us.

We do not use analytics, advertising or tracking cookies, and we do not embed third-party content that tracks you. Fonts are served from our own domain.

Why we use it

• To reply to your enquiry and to take steps you ask for before a possible contract. The form asks for your consent to this, and you can withdraw consent at any time.
• To protect the website against abuse and keep it secure.
• To meet legal obligations that apply to us.

Who we share it with

We do not sell personal data. We share it only with service providers that help us run the website and reply to you, under contractual terms, currently: [hosting provider, for example Vercel Inc. or Cloudflare, Inc.] and [email delivery provider, once connected]. We may also disclose data where the law requires it.

Transfers outside Bahrain

Some of these providers store or process data outside the Kingdom of Bahrain, including in the United States. The PDPL restricts such transfers. We will only transfer personal data abroad where the PDPL permits it, for example to a country the Personal Data Protection Authority recognises as adequate, with your consent, or under another route the law allows. [Lawyer to confirm the transfer basis for each provider.]

How long we keep it

We keep enquiry emails and form messages for up to [24] months after our last contact, unless you become a customer or the law requires us to keep them longer. Hosting logs are kept for the period set by our hosting provider, typically [30] days.

Your rights

Under the PDPL you can ask to access your personal data, have it corrected, blocked or erased, object to processing, and withdraw consent where we rely on it. To do so, email [privacy@ascension.bh]. If you are not satisfied with our answer, you may complain to the Personal Data Protection Authority in Bahrain.

Security

We use reasonable technical and organisational measures, including encrypted connections (HTTPS), to protect personal data. No system is completely secure.

Children

This website is for businesses and is not directed at children.

Changes

We will post any changes to this policy on this page and update the date above.